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- How to analyse Team Data on Smart Agent Chat?
- Set up SLA Policies
- Teams Section Overview
- Which information is sent as Webhook Payload?
- What is Zoho integration? How to set up Haptik and Zoho integration?
- Transfer chats to Agents on Smart Agent Chat
- How to Set up Sunshine Conversation Integration
- What are Chat links? How to share Chat Links?
- How to check the CSAT?
- How to access Chat Links?
- How to handle Bot Breaks?
- Which elements should be used for WhatsApp Bot?
- Steps to create a WhatsApp Bot
- Configure General Settings
- What is a Webhook? How does a Webhook work?
- How to Add & Manage Agents
- What is Salesforce Integration? How to set up Haptik and Salesforce Integration?
- What is Gorgias Integration? How to Set Up Haptik and Gorgias Integration
- How to analyse Team Data Reports on Smart Agent Chat
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