Boost your bot conversations' success with our analytics tool. The real time user messages/conversations with historical data can help you answer the toughest questions about your users.
Our tool helps you build an experience that is
While your bot is built for certain actions, you can add to the existing set of user intents. We give you actionable insights from Story analysis and incoming/outgoing traffic details on the User Journey here.
The Message analysis section can be used to figure the conversations where the bot didn't work and how could we optimise our bot further. You can use a series of filters and also export the messages in a csv for analysis.
We provide the User reviews/ratings to evaluate your bot performance. The primary goal of this tool is to help you update or modify the bot with time.
On a daily basis, you can analyse the user messages or bot responses on the bot. Read on further to understand each component and datapoint that could matter to you.