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Getting Started

  • Introduction

Smart Skills

  • Introduction
  • Ecommerce
  • Telecom
  • Insurance

Conversation Design

  • Introduction
  • Setting up a Flowchart tool
  • Building Blocks of Design
  • Chat Initiation
  • Chat Middle
  • Chat End
  • Conversation Design on WhatsApp
  • Building IVAs on WhatsApp
  • WhatsApp HSMs
  • Design Review

Essentials of Bot Building

  • Making Your First Bot
  • Bot Hierarchy
  • Creating a Story
  • Creating Nodes
  • User Says Guidelines
  • Smart Variants
  • Bot Says
  • Chat Elements
  • Connections
  • Entities
  • Small Talk
  • FAQ Nodes
  • Upload Graph Nodes
  • Search your IVA

Configurations Settings

  • Business
  • Platforms Deployment
  • Copy & Paste on Conversation Studio
  • Share your IVA
  • Transfer your IVA
  • Bot Prompts

NLU

  • Introduction
  • Intent & Entity
  • Dialogue Manager
  • Managing Bot Context and State
  • Did you mean? (Disambiguation)
  • Smart Assist

Integrations

  • Introduction
  • Code Node Integration
  • Static Node Integration
  • Integration Parameters

Quality Assessment

  • Introduction
  • ORACLE Feedback
  • Functional Testing
  • Regression Testing

Advanced

  • Integrating Webviews
  • Integrating with External Bot

Webhooks

  • Additional APIs

Miscellaneous

  • Multilingual Virtual Assistants
  • Voice IVAs

Copy & Paste on Conversation Studio

Which all elements can be copied and pasted?

The following bits can be copied and pasted:

  • Bot
  • Sub-Story
  • Nodes
  • HSL’s
  • Entities

How to copy and paste a Bot?

Steps to copy a bot:

  1. Select the bot you want to copy, from https://staging.hellohaptik.com/mogambo/#/bots

CP_1

  1. Click on Copy from the options

Steps to paste a bot:

  1. Once the user clicks on Copy, the Copy Screen appears with two options, select the appropriate options on the basis of your requirement.
  • Copy everything: will copy the entire bot as it is on the new bot

CP_2

  • Copy Selected Items: will copy the marked items on the new bot

CP_16

  1. Next fill in the information required, the bot_name, business name and partner name and then click on Continue

CP_3

  1. New IVA gets created -

CP_4

  1. Refresh the page once and you will be able to see the newly created bot

CP_5

Why and how to copy and paste a Sub-Story?

Steps to copy a Sub-Story:

  1. Select the sub-story you want to copy and paste

  2. Click on the three dots button and then click on Copy Sub Story option

CP_6

Steps to paste a Sub-Story:

  1. Go to the bot where the Sub-Story needs to be pasted

  2. On the left panel, click on the Paste Sub-Story button

CP_7

  1. Give an appropriate name to the Sub-Story and then click on Right option

CP_8

  1. Upon successful completion, Sub-Story pasted Successfully message appears on the screen

When one Sub-Story is copied from one bot to another, all the elements such as nodes, connections, entities get copied. However, since entities are created locally for a bot, they need to be replaced and a new local entity should be created.

How to copy and paste a Node?

Copy a Node:

Copying a node is similar to that of Sub-Story. The only difference is that one this functionality will copy only the selected node rather than the entire Sub-Story. Copying on node be done as follows:

CP_9

Paste a Node:

  1. Select the Sub-Story where the node needs to be pasted

  2. Upon clicking the , select the option to Paste Node

CP_10

  1. Upon successful completion, you will be able to see Pasted Node Successfully message on the screen.

How to copy and paste the HSL’s?

Copy an HSL:

The HSL elements such as carousels, buttons, and images can be copied as it is via the Copy JSON button present on the HSL screen.

CP_11

Paste an HSL:

  1. On the node, select Raw Text/JSON as the element

  2. The JSON format of an element gets pasted, then click on Done

CP_12

The HSL becomes this -

CP_13

How to copy entities?

When to copy an entity?

  • Since the entity is created locally ie. specific to a bot, it cannot be reused, except for system entities.

  • If one needs a similar or the same entity, they can copy and paste that entity on their bot.

Copy an entity:

  1. Click on Add an entity and then search for the entity

CP_14

  1. Give a unique entity name, according to the convention and then click on Copy Entity

CP_15

The entity with the specified name gets created locally and can be configured as required.

Last updated on 4/16/2021
← Platforms DeploymentShare your IVA →
  • Which all elements can be copied and pasted?
  • How to copy and paste a Bot?
  • Why and how to copy and paste a Sub-Story?
  • How to copy and paste a Node?
  • How to copy and paste the HSL’s?
  • How to copy entities?
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