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Conversation Design

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  • Getting Started
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  • Conversation Design
    Conversation Design for Whatsapp Bots Design Basics Designing for Platforms
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Conversation Design

Learn to design your conversational journeys

  • Introduction to Conversation Design
  • How to set up a flowchart tool?
  • What are the basic building blocks of Conversation Design?
  • Understanding different UI elements
  • How to design the start of conversation?
  • How to do Content Formatting for IVA?
  • How to handle Bot Breaks?
  • How to handle Agent Transfer?
  • How to end the conversation?
  • How to build an FAQ bot?
  • Guidelines for FAQ bot
  • How to do Conversation Design Review?
  • How to design Facebook Messenger bots?
  • How to design Google Messenger bots?
  • How to Design a Bot: A 7-Step Guide
  • How to Design a Bot: Phase 1 - Prepare
  • How to Design a Bot: Phase 2 / Initial Design
  • How to Design a Bot: Phases 3 & 4 / Final Design and Launch
  • What is a WhatsApp Product List Message?
  • What is a Bot Persona? How to Create a Bot Persona
  • What are the Key Guidelines for a Better Conversational Design?

Conversation Design for Whatsapp Bots

  • How to design WhatsApp Bots?
  • Which elements should be used for WhatsApp Bot?
  • How to design WhatsApp HSMs?
  • How to design WhatsApp bots using Interactive Messages?

Design Basics

Designing for Platforms

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