Event APIs
- Getting Started
- Bot Building
- Smart Agent Chat
- Conversation Design
-
Developer Guides
Code Step Integration Static Step Integration Shopify Integration SETU Integration Exotel Integration CIBIL integration Freshdesk KMS Integration PayU Integration Zendesk Guide Integration Twilio Integration Razorpay Integration LeadSquared Integration USU(Unymira) Integration Helo(VivaConnect) Integration Salesforce KMS Integration Stripe Integration PayPal Integration CleverTap Integration Fynd Integration HubSpot Integration Magento Integration WooCommerce Integration Microsoft Dynamics 365 Integration
- Deployment
- External Agent Tool Setup
- Analytics & Reporting
- Notifications
- Commerce Plus
- Troubleshooting Guides
- Release Notes
[HOOK] Receive event from TRACT
Endpoint
type |
POST |
|---|---|
required |
true |
provider |
ECT (via register webhook) |
caller |
TRACT |
url |
registered_webhooks['category']['subcategory'] |
encoding |
application/json |
Request
| parameter | type | required | description |
|---|---|---|---|
| conversation_number | str | true | Current conversation number |
| user_id | str | true | Associated user ID |
| category | str | true | Event category |
| subcategory | str | true | Event subcategory |
| metadata | str | false | Event metadata |
Response
| parameter | type | required | description |
|---|---|---|---|
| error | str | false | Error message if applicable |
[API] Send event from ECT to TRACT
Endpoint
type |
POST |
|---|---|
required |
true |
provider |
TRACT |
caller |
ECT |
url |
/tract/events/send |
encoding |
application/json |
Request
| parameter | type | required | description |
|---|---|---|---|
| user_id | str | true | Associated user ID |
| category | str | true | Event category |
| subcategory | str | true | Event subcategory |
| metadata | str | false | Event metadata |
Response
| parameter | type | required | description |
|---|---|---|---|
| error | str | false | Error message if applicable |