Introduction to Facebook Bot
- Getting Started
- Bot Building
- Smart Agent Chat
- Conversation Design
-
Developer Guides
Code Step Integration Static Step Integration Shopify Integration SETU Integration Exotel Integration CIBIL integration Freshdesk KMS Integration PayU Integration Zendesk Guide Integration Twilio Integration Razorpay Integration LeadSquared Integration USU(Unymira) Integration Helo(VivaConnect) Integration Salesforce KMS Integration Stripe Integration PayPal Integration CleverTap Integration Fynd Integration HubSpot Integration Magento Integration WooCommerce Integration Microsoft Dynamics 365 Integration
- Deployment
- External Agent Tool Setup
- Analytics & Reporting
- Notifications
- Commerce Plus
- Troubleshooting Guides
- Release Notes
Getting Started with Facebook Messenger Bot
Currently, there are more than 1.3 billion Facebook users and this provides a bigger opportunity for businesses to reach their consumers. Facebook allows businesses to converse with their consumers using Facebook Messenger.
There are several advantages for using Facebook Messenger -
- Customer service is readily available for the consumers.
- Easily identifies leads.
- Your business can reach your consumers.
Prerequisites of a Facebook Messenger Bot
The following are pre-requisites for having a Facebook Messenger Bot -
- A Facebook page is the page where the bot will be deployed.
- An Admin for the page. Ideally, the owner of the page should be the admin too.
Once you have created the page and added an admin for the page, we will now go to the technical setup of the Facebook account which is ideally two major steps -
1. Set up your Facebook account
2. Configure Facebook credentials for your bot
You can follow the above-linked documents to complete the setup.