The following table provides an insight into the different Integrations done on Haptik, as well as whether they are deployed on Haptik's SDK or not.
Integration |
Is the bot deployed on Haptik UI? |
If not, bot Deployed on? |
Zendesk Chat |
❌ |
Zendesk UI |
Salesforce Service Cloud |
✔️ |
- |
Freshchat |
✔️ |
- |
Zoho |
❌ |
Zoho UI |
WhatsApp |
❌ |
WhatsApp UI |
Facebook |
❌ |
Facebook UI |
Instagram |
❌ |
Instagram UI |
Sunshine Conversations (SunCo) |
❌ |
Zendesk SunCo UI |
Google Business Messages (GBM) |
❌ |
GBM UI |
Telegram |
❌ |
Telegram UI |
MS Teams |
❌ |
MS Teams UI |
Shopify |
✔️ |
- |
SETU |
✔️ |
- |
Exotel |
❌ |
Exotel UI |
CIBIL |
✔️ |
- |
Freshdesk KMS |
✔️ |
- |
Zendesk KMS |
✔️ |
- |