Launch Message

You can launch the Bot with a task or message on behalf of the user. Haptik provides the following methods for doing so.

launchTask(taskId, callback)

Launches the SDK and automatically sends specified taskId as a user message (The same message that would be sent if the user tapped on that task)

Params:

• taskId <Number> The task id is specified in the tasks section of the bot builder (business manager)
• callback <Function> (optional) The callback executes once the call completes. The callback function is executed with success boolean flag as a parameter indicating whether the call completed or failed.

launchMessage(message, callback, hidden)

Launches the SDK and automatically sends specific message as a user message. It can optionally be sent as a hidden user message

Params:

• message <String> The message that is to be sent
• callback <Function> (optional) The callback executes once the call completes. The callback function is executed with success boolean flag as a parameter indicating whether the call completed or failed.
• hidden <Boolean> Whether to send the message as a hidden user message. A hidden message is not visible to the user but can be seen by the agent or bot