Integrating using Platform Deployments
You can easily set up Bot as an API for your bot by using the Platform Deployments page inside Business Manager of the Conversation Studio tool.
To set up Bot as an API, you will need the following keys -
- Callback URL - This is system generated URL
- Token - This is system generated key
- Secret Key - You can use any online key generator for generating this key
- Webhook URL - This will be provided by Haptik
- Webhook Enabled - Enable this toggle button, to receive all the events
- Webhook Email Alerts - Enable this toggle button to receive email alerts for any webhook alert
- Email Ids - The email ids provided here will receive the alerts for webhook events
To use the Bot on production, you will have to provide the credentials on Production environment.
Read more about Platform Deployments, here.