1. What does Instagram do?

Instagram is one of the Social Media platforms, with a lot of functionalities. As a Business, having a bot on Instagram will help you in automating your business.

2. What are the features offered by Instagram?

Instagram offers a lot of features. You can send and receive text messages, media files, and apart from that, you can share stories, or posts on your profile in order to promote your business. You can also retrieve conversation history from IG business inbox. Along with that, you can also respond to public comments with private messages.

3. How to integrate Instagram with a Haptik bot?

There are certain steps involved when you want to integrate Instagram with a Haptik bot. You can read more about it, here.

4. Does Instagram support different languages?

Yes, you can add multiple languages to your bot on Instagram as both Haptik and Instagram support various languages. 

5. What are the requirements for integrating Instagram with Haptik?

Following are the requirements for integrating Instagram with Haptik, 

• An Instagram Business Account or an Instagram Creator Account. 
• Facebook Page connected to the same account.
• Registered Facebook App, with a Facebook Developer account.

You can read more about this, here.

6. What will be the case if the user comes back with a query on the same chatbot after the chat is completed?

In this case, the bot will take control and give an output for the queries, meaning a new conversation will start, and the previous one won't be continued.