Design Basics
Learn to design your conversation journeys
- Introduction to Conversation DesignWelcome to Conversation Design . At Haptik, we define Conversation Design as the art and science of crafting an experience between a virtual assistant and the…
- What are the basic building blocks of Conversation Design?Understand Business Requirements Like any other software project, it’s important to first understand the business problem that the virtual assistant is…
- How to Design a Bot: A 7-Step GuideConversation Design is crafting an experience between a virtual assistant and a user. Conversation Design involves building a logical conversation flow within…
- How to Design a Bot: Phase 1 - PreparePrepare Step 1: Understand the business requirements With every project, it is important to understand the requirements of the business in order to understand…
- How to Design a Bot: Phase 2 / Initial DesignInitial Design Step 3: Start Solutioning! Once you have locked in on the use-cases, user persona, and bot persona, you are ready to start designing a flow. If…
- How to Design a Bot: Phases 3 & 4 / Final Design and LaunchFinal Design and Launch Step 4: Architecture Discussion At this stage, the V3 of the design has been approved and you can move on to the next step –…