Salesforce Service Cloud
- What is Salesforce Integration? How to set up Haptik and Salesforce Integration?Salesforce is a prime choice for most businesses to handle their CRM, manage data, and many more activities. Customers who use Salesforce Service Cloud for…
- What are the features supported on Salesforce Service Cloud?There are 3 key features of this integration - 1. Live Agent Automation Haptik IVA will provide the first line of support for end-users across multiple…
- How to ensure Salesforce Integration is working properly?Once you have done the integration, it is time to check if it has been done properly. You can check it by going through the following - How a new chat is…
- UI elements supported on Salesforce Service CloudSalesforce allows a business to send structured messages to its customers using Haptik SDK. You can use a wide variety of media and interactive message types…