What are the features supported in Sunshine Conversations?
Sr. | Feature | Is it supported? | Remarks |
1 | Text | ✔️ |
- |
2 | Image |
✔️ |
- |
3 | File |
✔️ |
Upload on sunco widget |
4 | Emojis | ✔️ |
- |
5 | Gif | ✔️ |
- |
6 | Location | ✔️ |
- |
7 | Calendar | ❌ |
- |
8 | Links | ✔️ |
- |
9 | Typing indicators | ❌ |
- |
10 | Read receipts | ❌ |
- |
11 | Quick replies | ✔️ |
- |
12 | Buttons | ✔️ |
- |
13 | Carousels | ✔️ |
- |
14 | Web-view | ✔️ |
- |
15 | Forms | ✔️ |
Using {chatform} |
16 | Pre-chat capture | Partially Supported | Users will have to type something for the form to pop up. The chat bar will remain disabled, till the form is filled. |
17 | Moving to other channels | ❌ |
- |
18 | Menu | ❌ |
- |