What are the features supported in Sunshine Conversations?
Written by Soham Amburle
Updated on August 26th, 2022
- Getting Started
- Bot Building
- Conversation Design
-
Developer Guides
Code Step Integration Static Step Integration Shopify Integration SETU Integration Exotel Integration CIBIL integration Freshdesk KMS Integration PayU Integration Zendesk Guide Integration Twilio Integration Razorpay Integration LeadSquared Integration USU(Unymira) Integration Helo(VivaConnect) Integration Salesforce KMS Integration Stripe Integration PayPal Integration CleverTap Integration Fynd Integration
- Deployment
- Agent Setup
- Analytics & Reporting
- Proactive Messaging
- Commerce Plus
- Troubleshooting Guides
- Release Notes
| Sr. | Feature | Is it supported? | Remarks |
| 1 | Text | ✔️ |
- |
| 2 | Image |
✔️ |
- |
| 3 | File |
✔️ |
Upload on sunco widget |
| 4 | Emojis | ✔️ |
- |
| 5 | Gif | ✔️ |
- |
| 6 | Location | ✔️ |
- |
| 7 | Calendar | ❌ |
- |
| 8 | Links | ✔️ |
- |
| 9 | Typing indicators | ❌ |
- |
| 10 | Read receipts | ❌ |
- |
| 11 | Quick replies | ✔️ |
- |
| 12 | Buttons | ✔️ |
- |
| 13 | Carousels | ✔️ |
- |
| 14 | Web-view | ✔️ |
- |
| 15 | Forms | ✔️ |
Using {chatform} |
| 16 | Pre-chat capture | Partially Supported | Users will have to type something for the form to pop up. The chat bar will remain disabled, till the form is filled. |
| 17 | Moving to other channels | ❌ |
- |
| 18 | Menu | ❌ |
- |
