- How to Configure General Settings?General Settings is the page where you can do some basic changes to your bot like making changes to business name, enabling human assistance, or enabling user…
- How to add a Menu?Under Menu option, you can enable First Message on the bot Menu on the bot You can navigate to Menu , by selecting Business Manager , and further selecting…
- What are SDK Configurations?SDK Configurations SDK Configurations is where you can make changes to your bot, as explained below. You can navigate to SDK Configurations by selecting…
- How to Create Dynamic Bot PromptsDynamic Bot Prompt Triggers Dynamic Bot Prompt Triggers change based on the user's activity on the webpage. How to Create Dynamic Bot Prompt Triggers? 1: Add…
- Contextual Bot BreaksWhat are Contextual Bot breaks? Traditional bot breaks often feature a generic "I'm sorry, I did not understand that" message, which can make the interaction…
- What is Content Management?Content Management deals with two main components, namely, Menu Bot Break Messages Menu With Menu, you can enable the first message on the bot, as well as you…
- How to configure Bot Break messages?Bot Break Messages This is the message that will be sent to users when the bot breaks . Every time a user asks a query to the bot, the bot responds. But, there…
- How to set up bot prompt trigger?Bot Prompt Triggers Bot prompts are pop-ups with content and click action. It’s used to grab a user’s attention in a non-intrusive way. You can navigate to Bot…
- What is Channels?Channels consist of two components, namely, SDK Configurations Platform Deployments SDK Configurations SDK Configurations is where you can make changes to your…