What are Independent Responses under User Messages?
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
- Getting Started
- Bot Building Guides
- Conversation Design
- Developer Guides
- Agent Setup
- Analytics & Reporting
- Tips & Tricks
Table of ContentsIndependent Responses
When you create a Start Step to get detected at the beginning of a conversation, then you need to add the corresponding user responses for the step under this category.
For example, in a lead gen bot as below, you would add the following User Responses on the “Show Services” step and “About Demat Account”.
|Show Services||About Demat Account|
|What products do you offer||What is a demat account|
|Can you show me the services you offer||Can you help me with info about demat account|
|Show services||Tell me about demat account|