What are Independent Responses under User Messages?
Independent Responses
When you create a Start Step to get detected at the beginning of a conversation, then you need to add the corresponding user responses for the step under this category.
For example, in a lead gen bot as below, you would add the following User Responses on the “Show Services” step and “About Demat Account”.
Show Services | About Demat Account |
---|---|
What products do you offer | What is a demat account |
Can you show me the services you offer | Can you help me with info about demat account |
Show services | Tell me about demat account |