How to enable auto-suggestion?
Written by Medha Anand
Updated on January 7th, 2022
Autocomplete Suggestions
You have to enable autocomplete feature manually on your bot.
Two steps to make autocomplete feature live on a bot -
-
The bot builder needs to flag (refer to the image below) particular user messages a sentence on every start step. And this sentence will be suggested as user types in the message composer. This control is provided to suggest the grammatically correct i.e. apt user messages the sentence from a step.
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In the Business Manager enable to Enable Typing Suggestions option from the SDK Configurations section.
This feature helps -
- Discover the use cases on the bot while a user starts typing.
- Reduce bot breaks as the user selects the suggestion then types a random freeform message.
