How to enable auto-suggestion?
Written by Medha Anand
Updated on October 17th, 2022
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You have to enable autocomplete feature manually on your bot.
There are two steps to make autocomplete feature live on a bot:
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The bot builder needs to flag (refer to the image below) particular user messages a sentence on every start step. And this sentence will be suggested as user types in the message composer. This control is provided to suggest the grammatically correct i.e. apt user messages the sentence from a step.
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In the Business Manager, choose appropriate option in Show Typing Suggestions from the SDK Configurations section.
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This feature will help the users to discover the use cases on the bot, while they start typing. It will also reduce the bot breaks as the user would select the suggestion and then he would type a random freeform message.
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Note:
Typing Suggestions will be disabled when the Menu Options are dropped, as shown. This happens when Only when Menu is shown is chosen in Show Typing Suggestions.
