How to modify the Smart Skills?

How to modify the skills on your bot?

Before modifying the skill, it’s important to understand the overall design of the smart skill. Get in touch with your conversation designer to get the design file.

1. UI elements, menu, and greeting message
   You can navigate to the Business Manager section of the bot where you can change -
   • Bot Icon, the color of the bot, etc.
   • Configure the Menu and greeting message.
   • Configure the bot break message and so on.
2. Bot responses
   • On the bot, you can use various chat elements to change the existing bot responses.
   • If there are dynamic responses coming from the API, refer here to make changes.
3. Other sections of the bot where changes could be made
   • How to make step and connection changes - Read here
   • How to add/change entities - Read here
   • How to use entities on code editor - Read here

Check out the specific Smartskills page to understand how to make use case related changes -

• Ecommerce
• Telecom
• Insurance