UI Elements Comparison on various channels
Written by Medha Anand
Updated on August 29th, 2022
- Getting Started
- Bot Building
- Conversation Design
-
Developer Guides
Code Step Integration Static Step Integration Shopify Integration SETU Integration Exotel Integration CIBIL integration Freshdesk KMS Integration PayU Integration Zendesk Guide Integration Twilio Integration Razorpay Integration LeadSquared Integration USU(Unymira) Integration Helo(VivaConnect) Integration Salesforce KMS Integration Stripe Integration PayPal Integration CleverTap Integration Fynd Integration HubSpot Integration Magento Integration WooCommerce Integration Microsoft Dynamics 365 Integration
- Deployment
- Agent Setup
- Analytics & Reporting
- Notifications
- Commerce Plus
- Troubleshooting Guides
- Release Notes
Following are the Channels supported on Haptik, and the table below lists the UI elements supported/not-supported on each of the channels:
- Haptik Web SDK
- Android/iOS
- Twilio
- Google Business Messages
- Zendesk
- Telegram
- LINE
- Salesforce
- Freshchat
- Zoho
- Nice CXOne
Element |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8 |
9 |
10 |
11 |
12 |
13 |
14 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Text |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
Image |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
Display Document |
❌ |
✔️ |
✔️ |
❌ |
❌ |
✔️ |
✔️ |
✔️ |
❌ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
Accept Document |
✔️ |
✔️ |
✔️ |
✔️ |
❌ |
❌ |
❌ |
✔️ |
❌ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
Emojis |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
❌ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
Display GIFs |
✔️ |
❌ |
✔️ |
✔️ |
❌ |
❌ |
❌ |
✔️ |
❌ |
✔️ |
✔️ |
❌ |
✔️ |
✔️ |
Accept Location |
✔️ |
✔️ |
✔️ |
✔️ |
❌ |
❌ |
❌ |
✔️ |
❌ |
✔️ |
✔️ |
✔️ |
❌ |
✔️ |
Show Calendar |
✔️ |
❌ |
❌ |
✔️ |
❌ |
❌ |
❌ |
✔️ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
Display Links |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
|
Auto
Suggestion
|
✔️ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
Read Receipts |
✔️ |
✔️ |
✔️ |
✔️ |
❌ |
✔️ |
❌ |
✔️ |
❌ |
✔️ |
❌ |
❌ |
❌ |
❌ |
Display Quick Replies |
✔️ |
✔️ |
✔️ |
✔️ |
❌ |
✔️ |
✔️ |
❌ |
✔️ |
✔️ |
❌ |
❌ |
❌ |
✔️ |
Display Buttons |
✔️ |
✔️ |
✔️ |
✔️ |
❌ |
✔️ |
✔️ |
✔️ |
❌ |
✔️ |
❌ |
❌ |
❌ |
✔️ |
Display Carousels |
✔️ |
❌ |
✔️ |
✔️ |
❌ |
✔️ |
✔️ |
❌ |
❌ |
✔️ |
❌ |
❌ |
✔️ |
✔️ |
Display Webviews |
✔️ |
❌ |
❌ |
✔️ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
Forms |
✔️ |
❌ |
❌ |
✔️ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
✔️ |
✔️ |
❌ |
❌ |
Show Menu |
✔️ |
✔️ |
✔️ |
✔️ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
❌ |
Display Videos |
✔️ |
✔️ |
✔️ |
✔️ |
❌ |
✔️ |
❌ |
✔️ |
❌ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
Feedback |
✔️ |
❌ |
❌ |
✔️ |
❌ |
❌ |
❌ |
❌ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
Centralized Login |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
✔️ |
