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UI Elements Comparison on various channels

Written by Medha Anand

Updated on May 24th, 2022

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The below table will provide an insight into different types of elements that are supported on various channels.

Element
 Haptik Web SDK WhatsApp Fb Android/iOS Twilio GBM Zendesk Telegram
Text ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
Image ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
Display Document ❌ ✔️ ✔️ ❌ ❌ ✔️ ✔️ ✔️
Accept Document ✔️ ✔️ ✔️ ✔️ ❌ ❌ ❌ ✔️
Emojis ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
Display GIFs ✔️ ❌ ✔️ ✔️ ❌ ❌ ❌ ✔️
Accept Location ✔️ ✔️ ✔️ ✔️ ❌ ❌ ❌ ✔️
Show Calendar ✔️ ❌ ❌ ✔️ ❌ ❌ ❌ ✔️
Display Links ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️
Auto Suggestion ✔️ ❌ ❌ ❌ ❌ ❌ ❌ ❌
Read Receipts ✔️ ✔️ ✔️ ✔️ ❌ ✔️ ❌ ✔️
Display Quick Replies ✔️ ✔️ ✔️ ✔️ ❌ ✔️ ✔️ ❌
Display Buttons ✔️ ✔️ ✔️ ✔️ ❌ ✔️ ✔️ ✔️
Display Carousels ✔️ ❌ ✔️ ✔️ ❌ ✔️ ✔️ ❌
Display Webviews ✔️ ❌ ❌ ✔️ ❌ ❌ ❌ ❌
Forms ✔️ ❌ ❌ ✔️ ❌ ❌ ❌ ❌
Show Taskbox ✔️ ✔️
 ✔️ ✔️ ❌ ❌ ❌ ❌
Display Videos ✔️ ✔️ ✔️ ✔️ ❌ ✔️ ❌ ✔️
Feedback ✔️ ❌ ❌ ✔️ ❌ ❌ ❌ ❌
Centralized Login ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️ ✔️

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