FAQs on Sunshine Conversations
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- Getting Started
- Bot Building
- Conversation Design
Code Step Integration Static Step Integration Shopify Integration SETU Integration Exotel Integration CIBIL integration Freshdesk KMS Integration PayU Integration Zendesk Guide Integration Twilio Integration Razorpay Integration LeadSquared Integration USU(Unymira) Integration Helo(VivaConnect) Integration Salesforce KMS Integration Stripe Integration PayPal Integration CleverTap Integration Fynd Integration HubSpot Integration Magento Integration WooCommerce Integration Microsoft Dynamics 365 Integration
- Agent Setup
- Analytics & Reporting
- Commerce Plus
- Troubleshooting Guides
- Release Notes
1. How is Sunshine Conversations integrated with a Haptik bot?
In order to integrate Sunshine Conversations with a Haptik bot, you would require -
- Zendesk license
- Sunshine Conversations license
- Access to the Haptik Platform
To know more, click here.
2. What is the difference between Zendesk Web SDK and Sunshine Conversations SDK?
The Zendesk web SDK is Zendesk native SDK implemented by using Zendesk conversational streaming API and websocket events.
While Sunshine conversations SDK is the third-party social platform connected to Zendesk.
3. What all features does Sunshine offers?
Sunshine conversations offer Live Agent integration with Zendesk. To know more about features supported on Sunshine conversations, click here.