What is Small Talk?
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- Getting Started
- Bot Building
- Conversation Design
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- Agent Setup
- Analytics & Reporting
- Proactive Messaging
- Commerce Plus
- Troubleshooting Guides
- Release Notes
Smalltalk is a plugin that enables your IVA to have informal conversations like "What is the weather like", "Tell me a joke". This plugin provides 99+ such conversational intents with their predefined responses. You can go ahead and tweak these responses suiting your brand and IVA.
To learn more about Small Talk, click here.