A catalog essentially stores all necessary data about the products you plan to distribute on different platforms. It's a fundamental component in Conversational Commerce, operating as a place to keep your product data. This catalog's integration with Commerce Plus facilitates a smoother shopping process for customers. It includes not just product specifics, but also crucial data like product availability, price, characteristics, and more.
The initial step in utilizing this tool is the creation of a catalog by adding items. There are several methods available to you for this process, including:
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Syncing items directly from your e-commerce platform: If you're using a platform like Shopify, you can easily import your items into the catalog.
- Syncing items using the Catalog API: This is another efficient way of adding items to your catalog.
When you add items, there is certain essential and optional information you'll need to provide about each item. This includes aspects like the item's title, image, description, availability, brand, price, product category, and more.
Once your catalog is set up, you have the flexibility to add and edit items at any point, using the same method you initially used to add items. It's important to keep your catalog updated regularly, ensuring the information displayed on your bots aligns with the data on your website.