Error Messages
- Getting "Disambiguation message is compulsory" errorWhen you create a Static Step in the Bot, the next thing that you do is add a Step name, and then select if it is a Start Step, a Context Clear Step, or an End…
- Getting "All states must have at least 1 non-empty variant message" errorWhen you create a Step in the Bot, the next thing that you do is add User Messages and Bot Responses. While adding Bot Responses, you can also add Entities…
- Getting "Be right back!" errorWhile trying to log in to Haptik, you might see this error message saying "Be right back!" on your screen. The reason you see this error is that either the…
- Getting "Please avoid single word Negative responses. Add a complete sentence" promptNegative Responses are added in the User Messages section of a Static Step. The purpose of these responses is to make sure the bot picks up the desired intent…
- Getting "Account creation failed" error while creating a new userWhile creating an account, you might get an error as " Account creation failed ". One of the reasons for this could be that the email id you are using for…
- Getting "Sorry we are unable to fetch notes for your chat at the moment. Please try to Reconnect" ErrorIf you are facing the below error, it means that the agent is not added to the correct account (in Permissions Manager). Once the agent is added to the account…