Developer Guides
Learn about integrations and how to make your bot dynamic
- Types of API Integrations available on Haptik BotWhat are Integrations? Integrations allow you to connect your IVA to external services to perform dynamic operations like fetching data, posting data, or…
- Different APIs that Can be Used on Conversation StudioMove a chat to pending This API allows you to move chats for a Bot to an Agent via a POST request to the Haptik Platform. Example URL…
- How to Integrate an External BotWhy? There might be times when there is an existing bot with a flow already built on another platform or through custom code. It is possible to connect this…
- What are the Haptik API RequisitesThe main objective of this document is to highlight the requirements for APIs that are made available to Haptik for the development of an Intelligent Virtual…
- How to Integrate Webviews on the BotOverview Haptik platform allows you to open a standard review, where you can load a webpage right inside the chat window. This lets you offer new and better…
- How to Access Variables From the Code on Output StepEvery time we add a code step, there is some functionality that is added to it. And to enable the functioning, we use variables for storing the various types…
Code Step Integration
- What is Code Step? How to Use Code Step?
- How to Send Entity Values to API to Fetch Data
- How to Display Output Using Output Step
- Using "user_details" Variable
- Using Logger Support for Debugging
- Providing Sample Input in Code Step
- How to Create HSLs in Code Editor
- How to Use Entity Values on Code Step
- Using "final_response" in Main Method
- Using "conversation_details" Variable
- Using Environment Variables
- Using External Packages in Code Step
- How to Execute the Code Step
- Implementing API Failure Alerting Mechanism
