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What are public entities?

Written by Rasika Purohit

Updated on August 1st, 2022

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Table of Contents Public Entity Using Public entities on bot

Public Entity Using Public entities on bot

Public Entity

Entities that you find in your search results are called public or system entities. We have kept few generic entities as the public to store the name of the person, phone number, age, email, etc.

These are the most common public entities -

Entity name	Used for storing
flight_arrival_city	Stores flight arrival city name
phone_number	Stores phone number
location	Stores location-based data
departure_date	Stores departure date
phone_number_without_validation	Stores data related to a phone number, without validation
date	Stores the date
flight_departure_city	Stores flight departure city name
arrival_date	Stores the arrival date
date_of_birth	Stores the date of birth
origin_lat	Stores the origin latitude related information
origin_lng	Stores the origin longitude related information
pincode	Stores the Pincode
age	Stores the age
otp_four_digit	Stores the four-digit OTP
time	Stores time
time_with_range	Stores time, along with the range
email	Stores email data
age_range	Stores age, along with the range
pan_card	Stores PAN Card data
international_phone_number	Stores international phone numbers
person_name	Stores person names
url_capturer	Stores the URLs
user_name	Stores the user name

Using Public entities on bot

The value stored in the public entities is retained until the user clears their browser's local storage.
We cannot change the Advanced Settings of public entities.
To add a public entity to the bot, search for the entity mentioned above name and click on Add to Bot Responses.
Public Entities like person name entity and email entity will not get cleared even after the flow reaches a Step that is a Context Clear Step.

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Public Entity

Using Public entities on bot

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