What is Interakt?
Written by Soham Amburle
Updated on May 24th, 2022
What is Interakt?
Interakt is a Jio Haptik product built on the official WhatsApp Business API, which helps large businesses grow their online sales and drive customer conversions at scale. Interakt is a WhatsApp Business solution provider that helps fast-growing businesses and brands boost their online sales, and also enables them to automate their customer support. In the following sections, let us understand Interakt in detail, what it offers, and how you can leverage WhatsApp to grow your business.
What are the features offered by Interakt?
Following are the features offered by Interakt -
- With Interakt, you can start selling your products on WhatsApp by transforming WhatsApp into a Sales channel and helping your customers shop directly on WhatsApp.
- You can also support your customers through a collaborative team inbox, where you can assign chats and also respond to users' queries with a single WhatsApp business number.
- You can send personalized campaigns as well as broadcasts to engage your opted-in customers, which will help you in boosting sales.
- You can also engage your customers in full-funnel conversations at every stage of their buying journey.
- With the help of automated and personalized WhatsApp messages, you can establish seamless customer support that will help you in amplifying your conversion rates.
- You can set up workflows, design and build engaging campaigns to send custom replies for FAQs, Order and shipping updates, alerts to recover abandoned cards, confirm cash on delivery orders, special promotions, discount offers, in-stock alerts, and more.
- You can also track your team's performance, monitor their response and resolution times, and improve end-to-end customer experience.
- Interakt offers seamless integration with your e-stores, CRMs, and other business apps like Shopify, WooCommerce, Zoho, Facebook Leads, Google Sheets, and many more.
Important Note:
As soon as you sign up with Interakt, our team will help you in applying for an official Green tick verification approval for your brand on WhatsApp.
Interakt also offers two pricing plans for every business need, Starter Plan and Growth Plan. These plans come up with no setup charges, no one-time fees, no surcharge on notifications, or any other hidden costs. Click here, for a detailed understanding of the Interakt pricing structure. Shopify merchants can install the plugin directly from their Shopify app store at no extra cost. For any further queries, click on this WhatsApp Us link, and our team will be right there to help you out.
You can also check the Interakt Resource Centre to get a detailed understanding of Interakt.
