Introduction to Telegram
Written by Medha Anand
Updated on December 6th, 2021
- Getting Started
- Bot Building
- Smart Agent Chat
- Conversation Design
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Developer Guides
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- Deployment
- External Agent Tool Setup
- Analytics & Reporting
- Notifications
- Commerce Plus
- Troubleshooting Guides
- Release Notes
Telegram is a fast and secure messaging platform, used by millions of people around the globe. Telegram Bots are special accounts that do not require an additional phone number to set up.
There are multiple perks of using the Telegram bot. Telegram provides multiple types of UI elements for users to communicate with the bot such as different types of keyboards and so on.
Click here to know the different benefits of using the Telegram bot.
Haptik Platform can help you elevate the user experience by adding NLP capabilities using conversational flows on your Telegram bot. Using the Conversation Studio tool of Haptik Platform, you can build user journeys to resolve user queries faster. You can create conversational user journeys, connect the user to an agent if any human intervention is required, and so on.
To get started with a Telegram bot, you can simply start to create a new bot on Telegram, as Telegram does not require any additional phone number. Click here to set up a Telegram bot powered by the Haptik Platform.
