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Step 3 - How to publish my bot or take my bot live?

Written by Soham Amburle

Updated on December 23rd, 2021

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Once you are done with adding all the functionalities to your bot and your bot is ready to go live for your end-users, that is when you use the Publish option.

Delete

Caution

Before publishing the bot, talk to your Haptik SPOC once. You will start getting charged as soon as the bot has been published.

With Publish, your bot will be published from the Staging Environment to the Production Environment. You can click on the Preview and Publish bot button as shown below.

Not just the bot, but you would need to Publish the Business too.

Voila, all steps in building and deploying your bot are done. It's time to revisit our first process diagram.

We are at the last leg now. I know that your bot would have scored 10/10 in your testing phase but did you make the best bot? NO! Your bot will learn by analyzing conversations and keeps getting smarter over time. To do this type of analysis, Haptik offers an Analytics tool called - Intelligent Analytics. You can proceed to read the next article to learn about it more.



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  • Step 1 - How to deploy my bot on Haptik?
  • Step 2 - How to add an agent handover to my bot?
  • Step 1 - How to analyze my bot’s performance?

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