How to decommission a bot on Haptik?
Written by Soham Amburle
Updated on June 24th, 2022
When you no longer require a bot, that is when you should ask Haptik to decommission it, and Haptik will remove the partner access.
The process for decommissioning the bot is as follows -
- You will have to create a ticket on Haptik Support.
- You will have to mention the following -
- Account name
- Bot deployment details
- Base URL
- Once you have mentioned the above information, ask them to delete all the data from Conversation Studio and Intelligent Analytics, pertaining to your bot.
This is how you decommission a bot.
