Steps to login with Azure AD credentials
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
- Getting Started
- Bot Building
- Conversation Design
Code Step Integration Static Step Integration Shopify Integration SETU Integration Exotel Integration CIBIL integration Freshdesk KMS Integration PayU Integration Zendesk Guide Integration Twilio Integration Razorpay Integration LeadSquared Integration USU(Unymira) Integration Helo(VivaConnect) Integration Salesforce KMS Integration Stripe Integration PayPal Integration CleverTap Integration Fynd Integration HubSpot Integration Magento Integration WooCommerce Integration Microsoft Dynamics 365 Integration
- Agent Setup
- Analytics & Reporting
- Commerce Plus
- Troubleshooting Guides
- Release Notes
Azure AD integration with the Haptik platform allows a user to log in on the platform with their existing Azure AD credentials.
- Haptik platform users can go to the homepage and then log in using the Microsoft option with their Azure AD credentials. Once logged in, then the user will be shown a page to update Profile information. Over there the user can update the username and email which will be required for the Haptik Platform. Only use lowercase alphanumeric characters for username. After this is done, then they will be redirected to the login page again since their account is not yet whitelisted. The user can then share the username, full name, and email that they selected with the Haptik Platform Admin.
- Haptik Platform Admin will then create the user in the system using the shared details.
- Haptik Platform Admin will then inform the user that the access is granted.
- Users will then log in to the Haptik Platform using the Microsoft option with their Azure AD credentials.