List of Errors Messages for WhatsApp Notifications API
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Table of Contents
The following table shows the list of errors that are raised at the time of WhatsApp Integration -
Sr. |
Error Code |
Error Message |
Error Description |
1 |
101 |
client-id is missing in the headers. |
Client ID is missing in the API header. Please contact the source system.' |
2 |
102 |
Invalid JSON data. |
Incorrect API format - Invalid JSON data. Please contact the source system. |
3 |
103 |
JSON data needs to be a dictionary. |
Incorrect API format - JSON data needs to be a dictionary. Please contact the source system. |
4 |
104 |
business_id is missing. |
Business ID is missing in the API request. Please contact the source system. |
5 |
105 |
Invalid business id. |
Business ID used in the API request doesn't exist. Please contact the source system. |
6 |
106 |
Whatsapp configuration not found. Please get in touch with Haptik. |
Client ID used in the API request doesn\'t exist. Please contact the source system to check the id used in the API. Also, please contact Haptik to check if the deployments is active for this client id. |
7 |
107 |
Authorization token error! Please enter an appropriate token in Authorization. |
Authorization failed for the Business Id. Please contact the source system to check the auth token used in the API. |
8 |
108 |
mobile_no for \'to\' is missing. |
The mobile number is missing. |
9 |
109 |
Invalid mobile no. provided for \'to\' |
Incorrect mobile number format. |
10 |
110 |
Message type not provided. |
The message type is missing. |
11 |
111 |
Invalid message type provided. |
Invalid message type format. |
12 |
112 |
Invalid or empty data for {message_type} key. |
Incomplete data for the message type. |
13 |
113 |
Invalid HSM config provided. |
Invalid format of the data for the message type. |
14 |
114 |
Error occurred getting Auth token. Please get in touch with Haptik. |
Error in getting Auth token from WA. Please try again later. |
15 |
115 |
Unable to verify contact details for mobile no: {mobile_no} |
Not a registered WA number. |
16 |
116 |
Error logging the message to Haptik. |
Internal communication error between Haptik servers. Please try again later. |
17 |
117 |
Error sending HSM to Whatsapp. |
WA validations failed. Please see attached file for more details. |
18 |
118 |
Invalid mobile no. format provided for \'to\ |
Incorrect mobile number format. Do not use the + sign. |
19 |
119 |
Contacts API Failure. |
WA system failed to validate the phone number. Please try again later. |
20 |
120 |
Invalid WhatsApp contact from contacts API. |
Error in validating the phone number by WA. Please try again later. |
21 |
121 |
Unknown error occurred. |
Something went wrong. Please try again later. |
22 |
122 |
HSM types are deprecated.
Refer to this document for using template-type notifications.
|
Deprecated message type used. Please migrate to the new API format. Please contact the source system. |
23 |
123 |
Incorrect number of header params provided |
An incorrect number of header params in the file. Please contact the source system. |
24 |
124 |
Incorrect number of button params provided. |
An incorrect number of button params in the file. Please contact the source system. |