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Smart Skills
- What are Smart Skills?
- How to add a Smart Skill?
- How to modify the Smart Skills?
- How to use Track my order Smart Skill?
- How to use Check Refund Status Smart Skill?
- How to use Cancel my order Smart Skill?
- How to use Request a copy of policy Smart Skill?
- How to use Get Invoice Smart Skill?
- How to use Return/Replacement Smart Skill?
- How to use Store Locator Smart Skill?
- How to use Upload Payment Receipt Smart Skill?
- How to use Check Loan Application Status Smart Skill?
Connections
- What are Connections?
- Creating a Static to Static Connection
- Creating a Static to Code Step Connection
- Creating a Code Step to Output Step Connection
- Creating a Output Step to Static Step Connection
- What are unsupported types of connections?
- What are the guidelines for Connections?
- What are Self Connecting Steps?
User feedback collection
- What is CSAT?
- How does Feedback collection mechanism work for CSAT and NPS?
- How to edit the Feedback Smart Skill?
- Where can we check the Feedback Analytics?
- What to do if your Feedback ratings are low?
- Can we send the Feedback data on CRM via Code step?
- How to use "custom_data" to add more questions to the feedback flow?
- How does CSAT feedback flow work?
- How does NPS feedback flow work?
Popular Articles
- How to setup WhatsApp message templates?
- How to customise my website bot?
- How to deploy a bot on my website?
- How to use Help section?
- What is our SLA agreement?
- How to get Support?
- What are the different metrics related to a bot?
- How to deploy a logged-in bot on my website?
- Step 1 - How to create a bot on Haptik?
