What is Output Step?
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
- Getting Started
- Bot Building Guides
- Conversation Design
- Developer Guides
- Agent Setup
- Analytics & Reporting
- Tips & Tricks
Table of ContentsPurpose and Subcomponents of Output Steps
Purpose and Subcomponents of Output Steps
The purpose of the output step is to take the JSON output from the code step and build a dynamic bot response that uses parameters from this output in the HSL.
Bot Builders can take advantage of an easy-to-use JSON picker in the bot response section to build the HSL using parameters from the output JSON.
The output step also allows you to collect non-mandatory entities that might be needed to proceed in the chat flow. Because the entity is non-mandatory there will be no reprompts if the user enters an incorrect value.