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How to add hyper link in a Bot Response, without using buttons element?

Written by Soham Amburle

Updated on May 24th, 2022

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If you want to add a hyperlink in a Bot Response, then you can make use of HTML Anchor tags in Raw Text/JSON.

Let us understand this in detail,

  • Navigate to the Step, where you want to add a hyperlink in the Bot Response section.
  • Add a RAW Text/JSON Chat Element as a Bot Response. 
  • Add the following HTML command in it - 
    <a href="actual link here">The text you want to show</a>
  • In this case, we would be adding -
    <a href = "https://www.haptik.ai/">This is your test link</a>
  • Modify the User Messages accordingly, and Train the Bot.
  • Once the Bot is trained, you can now Test it. 
  • As shown in the image below, I requested the bot that I wanted to check the link, to which the bot responded with the "This is your test link" response, which is a hyper link. 
  • After clicking on the text containing the link, it lead me to the Haptik website, as I had configured that link over that text. 

So, this is how you can add links without having the need to add a Button.

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