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Developer Guides

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Getting Started
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  • Bot Building
    Essentials Smart Skills Steps User Messages Bot Responses Entities Connections Customisations User feedback collection Testing Whatsapp Bots NLU
  • Conversation Design
    Design Basics Design Guides Designing for Platforms Designing WhatsApp Bots
  • Developer Guides
    Code Step Integration Static Step Integration Shopify Integration SETU Integration Exotel Integration CIBIL integration Freshdesk KMS Integration PayU Integration Zendesk Guide Integration Twilio Integration Razorpay Integration LeadSquared Integration USU(Unymira) Integration Helo(VivaConnect) Integration Salesforce KMS Integration Stripe Integration PayPal Integration
  • Deployment
    Web SDK Whatsapp Facebook Instagram Sunshine Conversation LINE Google Business Messages Telegram MS Teams Bot as an API iOS SDK Android SDK
  • Agent Setup
    Haptik's Smart Agent Chat Zendesk Chat Salesforce Service Cloud Freshchat Zoho NICE CXOne Gorgias
  • Analytics & Reporting
    Intelligent Analytics
  • Proactive Messaging
    WhatsApp Notifications & Templates Team and User Management APIs and Integrations
  • Commerce Plus
    Commerce Plus for Instagram Commerce Plus for Facebook
  • Troubleshooting Guides
    Error Messages FAQs
  • Release Notes
+ More

Developer Guides

Learn about integrations and how to make your bot dynamic

  • What are the types of API integrations available on a bot?
  • What are the Haptik API Requisites?
  • What are the different APIs that can be used on Conversation Studio?
  • How to integrate webviews on the bot?
  • How to integrate an external bot?
  • How to access variables from the code on the Output step?

Code Step Integration
  • What is a Code Step? How to use a Code Step?
  • How to use entity values on code step?
  • How to send entity values to API to fetch data?
  • Using final response in main method
  • How to display output using Output step?
  • Using conversation_details variable
  • Using user_details variable
  • Using Environment variables
  • Using logger support for debugging
  • Using external packages in code step
  • Providing sample input in the code step
  • How to execute the Code Step?
  • How to create HSLs in Code Editor?

Static Step Integration
  • What is Static step Integration?
  • What are the different integration parameters?

Shopify Integration
  • How to set up Shopify Integration ?

SETU Integration
  • How to set up SETU integration?

Exotel Integration
  • How to set up Exotel Integration?
  • What are the features supported on Exotel?

CIBIL integration
  • How to set up CIBIL Integration on your bot?
  • How does the "cibil_loan_recommendation" Smart Skill work?
  • How to generate the CSR token?
  • How to generate P12 certificate for CIBIL?

Freshdesk KMS Integration
  • How to set up Freshdesk Knowledge Base (KMS) Integration on Haptik bot?

PayU Integration
  • How to Set Up PayU Integration

Zendesk Guide Integration
  • How to set up Zendesk Guide Integration on Haptik bot?

Twilio Integration
  • How to set up Twilio Integration on Haptik bot?

Razorpay Integration
  • How to Set Up Razorpay Integration
  • How to Enable Razorpay Payment Notifications

LeadSquared Integration
  • How to Set Up LeadSquared Integration

USU(Unymira) Integration
  • How to Set Up USU (Unymira) Knowledge Management Integration on Haptik Bot

Helo(VivaConnect) Integration
  • How to Set Up Helo (VivaConnect) Integration on Haptik Bot

Salesforce KMS Integration
  • How to Set up Salesforce KMS Integration on Haptik Bot

Stripe Integration
  • How to Set Up Stripe Integration

PayPal Integration
  • How to Set Up PayPal Integration

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